Mail-In Service
Nationwide
Pack your items and ship them to Capture from anywhere in the US. Capture digitizes everything and sends it back.
One-way shipping label: $12.99 · Two-way shipping, send and return: $24.99
Capture
Status: calculator eligible. Confidence: estimated published price.
Comparison coverage
Priced: vhs, vhsc, hi8, video8, digital8, minidv, betamax, regular8, super8, sixteenmm, photos, slides, negatives
Quote-only: None
Supported by provider record: vhs, vhsc, hi8, video8, digital8, minidv, betamax, regular8, super8, sixteenmm, photos, slides, negatives
Delivery
Direct Capture order flow centers on downloadable digital files with 90 days of free cloud access; Capture's direct formats flow says originals are shipped back. Physical output add-ons are not modeled from the current direct-site capture.
Download: yes
Cloud: yes
USB: no
Disc: no
Cloud access: 90 days
Originals returned: yes
Fulfillment options
mail in
Retail Partner Drop-Off
Nationwide
Use retail partner drop-off locations near the customer.
Partners: Costco via FedEx, CVS, Sam's Club via UPS, Walmart
Studio Drop-Off
Atlanta only
Drop off at Capture's Norcross production studio, chat with a Memory Expert, and pick up files in about 2 weeks.
Address: 5555 Oakbrook Pkwy, Norcross, GA
Hours: Mon-Thu 10 AM - 4 PM; walk-ins welcome
Door-to-Door Pickup
Atlanta metro
Capture comes to the customer; pickup can be scheduled in the Atlanta metro area.
Turnaround
Processing typically takes 2-3 weeks from when Capture receives the order. Starts after Capture receives the order.
standard turnaround: 2-3 weeks from receipt
Snippet: “Processing typically takes 2-3 weeks from when we receive your order.”
digital delivery flow: download files; originals shipped back
Snippet: “Download your files — originals shipped back.”
cloud access: 90 days free cloud access
Snippet: “90 days free cloud access”
Example costs
Generated from the same calculator rules as the main comparison page.
2 VHS tapes, download only
partial estimate
$52.97
Turnaround: 2-3 weeks
Shipping: to provider estimated, return estimated · partial
10 VHS tapes, USB output
partial estimate
$212.89
Turnaround: 2-3 weeks
Shipping: to provider estimated, return estimated · partial
5 VHS + 3 MiniDV + 200 photos
partial estimate
$236.40
Turnaround: 2-3 weeks
Shipping: to provider estimated, return estimated · partial
500 loose photos
partial estimate
$163.48
Turnaround: 2-3 weeks
Shipping: to provider estimated, return estimated · partial
2 five-inch film reels
partial estimate
$92.98
Turnaround: 2-3 weeks
Shipping: to provider estimated, return estimated · partial
Provider options
All published options captured from provider-specific structured data.
Videotapes
5 options| Option | Unit | Price |
|---|---|---|
VHS / S-VHS, SD/base quality | tape | $19.99/tape |
VHS-C / S-VHS-C, SD/base quality | tape | $19.99/tape |
Video8 / Hi8 / Digital8, SD/base quality | tape | $19.99/tape |
MiniDV / DVCAM, SD/base quality | tape | $19.99/tape |
Betamax, SD/base quality | tape | $19.99/tape |
Film Reels
10 options| Option | Unit | Price |
|---|---|---|
3-inch reel, 50 feet, base quality | reel | $19.99/reel |
4-inch reel, 100 feet, base quality | reel | $19.99/reel |
5-inch reel, 200 feet, base quality | reel | $39.99/reel |
6-inch reel, 300 feet, base quality | reel | $59.99/reel |
7-inch reel, 400 feet, base quality | reel | $79.99/reel |
8-inch reel, 600 feet, base quality | reel | $119.99/reel |
10-inch reel, 800 feet, base quality | reel | $159.99/reel |
12-inch reel, 1200 feet, base quality | reel | $239.99/reel |
14-inch reel, 1600 feet, base quality | reel | $319.99/reel |
15-inch reel, 2000 feet, base quality | reel | $399.99/reel |
Photos
2 options| Option | Unit | Price |
|---|---|---|
Print photos base batch, up to 50 photos, 2K/base quality | batch | $19.99 for up to 50 photos |
Additional print photo after base batch | photo | $0.29/photo |
Slides
2 options| Option | Unit | Price |
|---|---|---|
Slides base batch, up to 40 slides | batch | $19.99 for up to 40 slides |
Additional slide after base batch | slide | $0.49/slide |
Negatives
2 options| Option | Unit | Price |
|---|---|---|
Negatives base batch, up to 40 negatives | batch | $19.99 for up to 40 negatives |
Additional negative after base batch | negative | $0.49/negative |
Fulfillment
2 options| Option | Unit | Price |
|---|---|---|
One-way prepaid shipping label | label | $12.99 |
Two-way send-and-return shipping | order | $24.99 |
Price rules
Videotapes, SD/base quality
per item · estimated published price
videotape base price: $19.99 per tape at SD/base quality
Snippet: “VHS / S-VHS basePrice 19.99; VHS-C, Betamax, Video-8 / Hi-8 / Digital-8, and MiniDV / DVCAM also show basePrice 19.99”
Film reels, base quality
base plus foot increment · estimated published price
film reel pricing formula: $19.99 for first 100 feet, then $0.20 per additional foot
Snippet: “Capture's direct formats UI prices reel options from reel feet with basePrice 19.99 plus max(0, feet - 100) * 0.2”
film reel size options: 3in=50ft, 4in=100ft, 5in=200ft, 6in=300ft, 7in=400ft, 8in=600ft, 10in=800ft, 12in=1200ft, 14in=1600ft, 15in=2000ft
Snippet: “The Capture format UI offers 3, 4, 5, 6, 7, 8, 10, 12, 14, and 15 inch reel selections.”
Print photos, 2K/base quality
base plus increment · estimated published price
photo base and increment: $19.99 minimum batch covering up to 50 photos, then $0.29/photo
Snippet: “Print Photos basePrice 0.29, minQuantity 50, startingPrice 19.99; Print Photos (Base) covers up to 50 photos”
Slides
base plus increment · estimated published price
slide base and increment: $19.99 minimum batch covering up to 40 slides, then $0.49/slide
Snippet: “Slides basePrice 0.49, minQuantity 40, startingPrice 19.99; Slides (Base) covers up to 40 slides”
Negatives
base plus increment · estimated published price
negative base and increment: $19.99 minimum batch covering up to 40 negatives, then $0.49/negative
Snippet: “Negatives basePrice 0.49, minQuantity 40, startingPrice 19.99; Negatives (Base) covers up to 40 negatives”
Prepaid shipping floor
shipping rule · partial estimate
To provider: estimated
Return: estimated
Prepaid label: yes
Originals returned: included
prepaid shipping: from $12.99
Snippet: “Prepaid shipping from $12.99”
return shipment: original media and outputs shipped back via FedEx
Snippet: “Capture says processed orders ship original media and ordered outputs back via FedEx with tracking.”
Conflict log
- Only direct capture.com pricing is modeled here; Sam's Club and other retail/member-channel offers are intentionally excluded.
- Capture's higher-DPI photo tiers (600/1200 DPI) are recorded in photoResolutionPricing but are not surfaced by the calculator: photos are priced via a base_plus_increment rule, which the resolution engine treats as structurally coupled and skips for absolute-mode tiers. The FHD/UHD video tiers in videoResolutionPricing do surface.
- Shipping is modeled from the published $12.99 starting price, so final checkout shipping can differ.
Sources
- Capture homepage (official_current, checked 2026-06-26)
- Capture media formats and direct-site product data (official_current, checked 2026-06-29)
- Capture shipping, drop-off, studio, and pickup options (official_current, checked 2026-06-29)
- Capture shipping policy (official_current, checked 2026-07-01)
- Capture originals return help article (official_current, checked 2026-07-01)